All Collections
How To's & Videos
How to setup and Use Fons
Watch a Tour of Fons
Verified Mode for Providers
Setup Online Appointment / Lesson Booking
Adding Your Bank Deposit Account Info
Organizational Profile
Appointment Scheduling Options Setup
Setup my cancellation policy on Fons and avoid last minute cancellations
Set Up Available Booking Times or Block Out Available Dates
Default Locations & Zoom Rooms
Testing Fons in Client Mode
Adding Your Terms of Service / Studio Policy
Import Clients into Fons
Explain Fons to Your Clients
Appointment - Schedule / Create
How to Create a Class / Group Appointments - Public or Private
Appointment Templates
Setting up Multiple Location Booking Availability / Schedule
Change Appointment / Lesson - Cancel / Reschedule / Price Change / Absent - How to for Providers
If I am a Provider, how do I confirm an appointment?
Cancel or Reschedule an Appointment - Provider
Cancel an Entire Day or Range of Appointments
Do Not Charge a client for an appointment
Change Appointment Description
Change Appointment Info
Attendance Tracking
SMS Text Appointment Notification Reminders - Setup
Use Your Fons Calendar for all Appointments
Setup & FAQs / Troubleshooting your Calendar for iCal or Google
Convert an Appointment to a Series
Billing Models Explained - subscription, package, per hour
Flat-rate Subscription billing- Set Up / Prorate/ Change / Cancel / Pause & FAQs
Package Billing (Punch Card) - Setup / Change / Cancel & FAQs
Billing by Appointment / Hourly Rates - Setup / Change / Cancel & FAQs
Update Pricing for Packages
Retry a Failed Charge and Automatic Retries FAQs
Change a Subscription Billing Dates FAQ
Cancel / Stop a Failed Charge
One-Time Payment - How to Request or Charge a One-Off non automated Payment (Invoice)
How to Delete / Cancel a One-Time Payment
Prorate Subscriptions - How To
Refunds for Transactions / Charges - How To
How to Add and Report Expenses
Change the Cost of an Appointment to a new rate or to accept a Subscription or Package
The Client Experience
I am a client and need a refund.
Delete / Remove my Credit Card or ACH
I am a client how do I cancel my package or subscription renewal?
I am a client and need to schedule / reschedule / Cancel an appointment / Lesson
If I am a client, how do I Confirm an Appointment?
Client - Add, Update, Remove or change my credit card or ACH
Labels / Tags for Appointments, Staff, Clients
Fons Tips & Tricks - Did you know? Appointment Auto-Confirm.
Tips and Trick - Did you know? Holiday Cancel
Tips and Trick - Did you Know? Searching
Fons Tips & Tricks - Did you know? Fast cash via Referrals
Fons Tips & Tricks - Did you know? Request New features.
Fons Tips & Tricks - Did you know? Get Help.
Fons Tips & Tricks - Did you know? Mac/iPad, PC & Mobile Troubleshooting.
Fons Tips & Tricks - Did you know? Mobile Tip.
Bulk Billing Setup/Cancel Capabilities
My bank account is not accepted / specify account
How do I change my clients or staff email login address?
Why Didn't I Get Paid for an Appointment or where is the Charge?
Troubleshooting Package Charges / Deductions / Repurchases
Not receiving email or sms notifications
This client is already using Fons and must confirm their membership before they can be billed for services
Why am I receiving Failed Payment Notices
Client was charged outside of Subscription or Package / double charge
What should I do if a Dispute is Filed
Zoom Troubleshooting
Unusual behavior, error codes, or something isn't working