The client portal is similar to what you see, but with fewer options. How do clients get invited to join your organization in Fons??
Clients can be invited to join your studio in Fons 3 ways:
From the GO LIVE Welcome email (when you exit setup mode)
When you set them up with a billing method (your account is already live) and send an email prompting them to enter their preferred method of payment
When you create an appointment for them and send an email asking them to confirm it (account already live)
If a client can not find the email
Double check the email is typed in accurately
Have them search their inbox for fons.app or [email protected]
Make sure they are searching Spam and Trash folders
Making Payments / Updating Payment Info - How To
Settings->Payment Info Tab
How to view past transactions
Billing->tab
Appointments - Confirm / Cancel / Schedule - How To
Update Email / Name / Phone Number
Settings->Profile
View and Cancel Prepaid Package Balance or Subscriptions
Settings->Packages & Subscriptions
To cancel a package or subscription clients should reach out to their provider.
WATCH: When a client logs into Fons for the first time plus a review of the Client portal
Client Online Booking Experience
Clients using 1-Click Booking from your booking link
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