FAQs
frequently Asked Questions
By Mica and 2 others3 authors41 articles
Multiple Family Members Need Notifications
Recurring Appointment Series FAQ
What happens if a client forgets to confirm an appointment?
What happens when I decline a request for an appointment?
I need the option to have appointments overlap in my calendar, so that I can "double-book" a single time slot. Can Fons handle this?
How to I create a buffer
I am an Apple user and my significant other prefers Android, so we need something that lets us import/share/manage our family calendar into a common "schedule". Can we/will we be able do that?
1-Click Booking
Camps / Workshops vs. Group Classes in Fons
Room Reservations
Failed Charges, decline codes - Invalid Account, Insufficient Funds
Why is the payment still processing? What does Processing mean?
Can I charge different prices for different appointments?
Change Clients from one billing Model to another
Package vs Subscription Billing
What if a client pays outside of Fons with a check, cash, PayPal or Venmo?
Tax Documents
Graphs - deposits + fees don't add up
Do my clients see the credit card fees?
I prefer not to give my credit card information. Can I use Fons for scheduling without giving you credit card information?
I’d prefer that all my clients use ACH payments because the processing fees are lower. How can I enforce that?
Oops! I had an appointment without using the Fons app. How can I retroactively charge a client for an appointment in the past?
An appointment was canceled, but was never canceled in of Fons. What should I do now?
Danger Zone
Per-Appointment Subscription Billing
Payments with Foreign Currencies