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Freezing, Unusual behavior, error codes, or something isn't working

Error codes and odd behavior troubleshooting - something not working

Mica Manson avatar
Written by Mica Manson
Updated over a week ago

If you're encountering unusual behavior, error codes, or something isn't working, try:

Quick troubleshooting (try in this order):

  1. Log out of Fons, then log back in.
    (This alone often fixes it.)

  2. If that doesn’t work, log out again and clear your browser cache:

  • Chrome:
    Settings → Privacy & Security → Clear browsing data → Select Cached images and files → Clear data

  • Safari:
    Settings → Privacy → Manage Website Data → Search for fons → Remove → Done

3. Close and reopen your browser, then log back into Fons.

If you’re still running into trouble after this, let us know what browser you’re using and what you’re seeing, and we’ll dig in.

4. If you’re on Wi-Fi, try switching to cellular (or vice versa).
Sometimes network changes can resolve loading or login issues.

5. Restart your device

If you’re still running into trouble after this, let us know what browser and device you’re using and what you’re seeing, and we’ll take a closer look.

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