Thank you again for helping us test and shape this feature before it’s released more broadly.
Quick beta note: Library Drive is still under active development. Some functionality may be incomplete, behave unexpectedly, or be missing altogether. We’d love your feedback not just on bugs, but also on any features or workflows you expected to see but didn’t.
How to Test the Library Drive
We’d love for you to explore how this works in real-life scenarios. A few things to try:
Upload files and folders to the Library
Share content with clients or staff
Update or replace files
Test permissions and access
Use it the way you would naturally use it in your studio
I’ve included a help desk article below that walks through how the feature works and what’s supported.
How to Use the Fons Library for Shared Files & Folders
How to Share Feedback or Report Issues
If you run into anything unexpected—or have ideas for improvements—we definitely want to hear about it.
Email [email protected] or open a chat from Fons
Reach out through Support and mention Library Drive Beta
Screenshots, short videos, or step-by-step notes are especially helpful, but not required.
Thanks again for partnering with us on this. Your feedback directly influences how this feature evolves, and we truly appreciate you taking the time to test it out.
Happy testing!
How to Use the Fons Library for Shared Files & Folders
The Fons Library for Shared Files & Folders lets you upload, organize, and share files directly with your clients—all from inside Fons.
This makes it easy to keep lesson materials, studio documents, and resources in one place—without relying on email attachments or external file-sharing tools.
What You Can Do in the Library
From the Library, you can:
Upload files and folders
Share and unshare content with clients
Move and organize files into folders
Duplicate files or folders
Delete files or folders
Access & Permissions in the Fons Library
Client Access
Clients have read-only access
Clients can view and download shared files and folders
Clients cannot upload, edit, or share files
Staff Access
All staff members (including admins and owners) have full access to the Organization’s drive
Staff can upload, organize, share, duplicate, and delete files within the Organization drive
Staff Member Drives
Each staff member’s personal drive is private
Other staff members—including admins and owners—do not have access to another staff member’s drive
Before you can start using the Library drive, you’ll be prompted to click Confirm to agree to the Terms of Service.
Uploading Files
Log in to your Fons account
Navigate to Library
Click My Drive
Click Upload File or Upload Folder
Click the upload area to select files or drag and drop files from your computer
Once uploaded, the file will appear in your Library.
💡 Tip: Use clear, descriptive file names so clients immediately know what the file is (e.g., Spring Recital Info.pdf).
Creating Folders
Navigate to Library
Click My Drive
Click New Folder
Enter a folder name
Click Create
Common folder examples:
Studio Policies
Sheet Music
Practice Assignments
Recital Information
Welcome Materials
Moving Files and Folders
Locate the file or folder you want to move
Click the three dots (⋯)
Select Move
Choose the destination folder
Confirm the move
Organizing files into folders helps clients quickly find related materials.
Duplicate Files and Folders
Locate the file or folder
Click the three dots (⋯)
Select Duplicate
A copy will appear labeled “Copy of [file or folder name]”.
To Share:
Locate the file or folder you want to share
Click the three dots (⋯)
Select Share
Select individual clients or use the magnifying glass to bulk share
Choose:
Save (no email sent), or
Save & Notify (sends an email with a link)
When shared:
Clients receive access in their portal
If Save & Notify is selected, they also receive an email with the file link
The client dashboard displays the last 3 items shared, with access to their full Library
Shared content remains accessible unless it is unshared or deleted.
Unsharing Files or Folders
Open the file or folder you want to unshare
Click the 3 dots to the right, select Share
Click the trash can beside the client's name that you would like to unshare
Updating or Replacing Files
To update content:
Upload a new version of the file
Remove outdated files if needed
Clients will always see the most current version you’ve shared—no need to resend links.
Best Practices
📂 Use folders for recurring materials (policies, events, assignments)
📝 Keep file names clear and consistent
📢 Tell clients where to find shared files during onboarding
Troubleshooting
Clients can’t see a file
Confirm the file or folder is Shared
Make sure the client is logged into the correct account
File won’t upload
Log out of Fons and log back in
Check your internet connection
Confirm the file type is supported
Refresh the page and try again