You can send an individual message or a group email within Fons. Three ways to send a message.
FAQs
Our messaging (email) system uses a common programming language called "Markdown" to format messages. Use the Markdown Guide
Clients will receive the email in their email inbox as well as in the Fons App under the Conversations tab.
As of now staff cannot be messaged from the system
3 ways to send a message -
You can bulk message and filter for recipients, recipients do not see who else the message was sent to, like bcc
You can use clickable friendly URLs
You can create a markdown image to show images
Attachments are not a supported feature as of now
If a client replies, the sender will receive an email notification about it and it will also appear in the Conversations Tab under the clients name.
3 Ways to Send a Message
Note: Once a message is sent to a single recipient or group it will, it will appear under the clients conversation tab in the client details. If the client replies it will be found under the ToDo tab until you mark it read as well as the client conversation tab.
Client Details
Click on the client tab and navigate to the client you would like to message
Click on the Conversation tab
Type the Message and click on the arrow to send
+New button
*Use for a Group Message / Email
Click on the +New button at the top of any Fons Page
Select send message
Add recipients (it bcc clients), subject and message.
To send as a group click on the magnifying glass on the right of the "Clients" and "select all" or if you have labeled your clients you can filter by label and "select all"
Click Send Message
To send clickable links or Images
Select the URL button [](url) should look like this [Fons](https://fons.com), select Preview to make sure looks as if you intended
Select the Image button [](url) should look like this [Fons](https://example.com/your-image.png)
Appointment Details - use to send to clients of a specific appointment
Open an appointment
Under the attendee section click on the 3 dots
Send Message
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