Add that personal touch by using the Custom Email integration to send notifications to clients from your own domain rather the fons.app domain.
While configuring Custom Email is straightforward, it does require access to your DNS provider and a basic understanding of how to configure DNS records. If you are unsure how to create these you can reach out to support for specific support, where your website domain is hosted.
*Note you can only use the Custom Email integration with a domain that you own. Email addresses hosted with public services such as Gmail, Outlook.com, etc cannot be used. EX: @fons.com NOT @gmail.com
Custom Email Problem
Custom Email Problem
If all of the DNS records are in RED your started an email integration, but never finished. If you would like to finish follow the steps in the below "Email Integration Setup" article. If you don't want to finish the integration you can just click the DELETE button under settings->custom email and your email will send same as usual.
There were some changes to various email address domains, so we had to add an additional record to ensure your email continues to deliver properly. If you have just one RED record and the others are GREEN, you just need to add the red new additional TXT record that is in red to your domain host and after it has propagated through the internet usually 24-48 hours, make sure to Validate it in Fons.
Email Integration Setup
Email Integration Setup
Step 1: Initial Setup
Navigate to
Settings -> IntegrationsClick Configure
Enter the email to use as the
fromaddress
Step 2: DNS Configuration
Fons will display 4 DNS records that need to be configured at your DNS (domain name service) provider.
Your DNS provider will be where you pay for your domain name like at godaddy.
The is an example of what your custom DNS records will look like.
DO NOT USE THESE...USE THE VALUES SHOWN IN FONS!
*Note that these records should plain DNS records and not configuring behind a proxy.
CNAME
host: s1._domainkey.your-domain.com
data: s1.domainkey.u10877368.wl119.sendgrid.net
CNAME
host: s2._domainkey.your-domain.com
data: s2.domainkey.u10877368.wl119.sendgrid.net
CNAME
host: em2395.your-domain.com
data: u10877368.wl119.sendgrid.net
TXT
host: _dmarc.your-domain.com
data: v=DMARC1; p=none;
Step 3: Validate
Once the DNS records have been configured return to
Settings -> Integrationsin Fons and click the validate button.If all DNS records are valid (green check marks) then Fons will start sending emails using the address provided in Step 1.
*Note that DNS records may take up to 48 hours to propagate through the internet after configuration so you may have to try this step a few times.